Welcome to the WJGIFT help center. Here are the answers to the most common questions from our global wholesale partners regarding custom molds, sizes, and shipping.

A: At WJGIFT, we offer flexible MOQ options to support businesses of all sizes, including retail shops, corporate clients, and global promotional campaigns. The standard MOQ varies slightly depending on the product category (e.g., custom ceramic coasters vs. ceramic mugs). Please send your specific design to our team for an exact and competitive bulk quote.

A: Yes, absolutely! We have deep expertise in custom product development and fully support custom mold creation (OEM/ODM services) based on your 2D blueprints, 3D files, or physical samples. Whether you need a non-standard shape for natural wood trivets, intricate 3D embossed details for custom magnets, or complex silicone structures, we can seamlessly coordinate the tooling process to deliver a 1:1 perfect production of your unique design.

A: We offer a wide range of standard dimensions for all our coasters, trivets, and magnets. Furthermore, multiple sizes are available and fully customizable. You can freely define the thickness, diameter, or specific width/length of your product. Our technical team will review your artwork and recommend the ideal size to ensure both aesthetic appeal and cost-efficiency.

A: Yes, quality and safety are our top priorities. All our materials are non-toxic and compliant with strict international standards.

A: We accept standard secure B2B payment methods, including T/T (Bank Transfer). For shipping, we partner with reliable global logistics providers to offer express shipping (DHL/FedEx/UPS), air freight, and sea freight. All custom orders are packed with extra care (such as protective bubble wrap for ceramics) to prevent any breakage during international transit.